Every September, ITS hires and trains a new fleet of students to work at our Help Desk. We look for students who demonstrate good technology AND communication skills. Working with our core of professional staff in the Lamson Learning Commons, these students become familiar with our technology support call log system, the phones and the various technologies at PSU.
We throw a lot at them in the week before school starts. Give them a call if you have questions or computer issues. If they don't know the answer right away, the call will be logged and picked up by someone who does know.
Stop in and see them sometime. We're preparing the workers of tomorrow.